Digital labels, synced captions & AI translations, ACMI Labs, May 2026, Medium.com

Making museums legible for museums (without breaking the human experience), ACMI Labs,  January 2026, Medium.com

ACMI Experience Principles, ACMI Labs, September 2025, Medium.com

Automating collection access at ACMI, ACMI Labs, April 2025, Medium.com

Onboarding visitors into immersive exhibitions, ACMI Labs, September 2024, Medium.com

Extending the museum XOS technology for researcher access needs, ACMI Labs, August 2022, Medium.com

Spinning up a museum video streaming service for the pandemic and beyond, ACMI Labs, August 2021, Medium.com

Chan, Sebastian, Paterson, Lucie and Paterson, Lucie. “End-to-end Experience Design: Lessons For All from the NFC-Enhanced Lost Map of Wonderland .” MW19: MW 2019. Published January 20, 2019. Consulted November 24, 2021.

Paterson, Lucie. “Transforming a museum through product management.” MW17: MW 2017. Published February 1, 2017. Consulted November 24, 2021.